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thule warranty review

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Don't forget any personal or account information you might need for Thule to know who you are. This is a pretty basic, but sturdy bike rack for my Mercedes. This warranty terminates if a purchaser transfers the product to any other person. So I docked the manufacturer a "star" for questionable QA. I will try to see if I can find replacement "holders," as the rack is otherwise holding up. Thule was first mentioned on PissedConsumer on Apr 08, 2015 and since then this brand received 30 reviews.. Thule ranks 208 of 867 in Equipment category. You can still see all customer reviews for the product. I used the 800-238-2388 number I found for on the GetHuman Thule customer phone number page I was on: bought one of their bike racks and parts of it fell apart. Not Thrilled with bike holding, use extra bungee cords. Obviously I sent the unit back. Overall, I was excited to have this product, but after the pain and struggle I went through, I decided to return it because of the hell it gave me. Thule’s main competitor, Küat, has a quad rack option, while the Thule only as a triple rack option. Wait time was nil. I guess the pressure of the straps and drive pressed the unit enough to cause a dent. I go an extra step and wrap each "holder" with bungee cords with bike on. Great for bikes, ski, and snowboard racks. This page works best with JavaScript. I was able to get my bike on the rack fine, but two of the other bikes I was putting on took about 10-15 minutes to finally sit on it and rest due to the frame of the bike. Probably the biggest tradeoff though is the price. It was easy to setup and easy to mount on the car. Conditions to this warranty apply. I have a Thule roof rack and roof mounted bike racks, ski racks, and cargo boxes. The Not So Good. Thule rooftop cargo carriers are regularly voted “best-in-test” for safety, security, and ease of use by leading testing agencies and driver associations. For this reason Thule only allows this rack to be used with Thule brand roof racks. It also analyzes reviews to verify trustworthiness. Thule will warranty all Thule brand car rack systems and its accessories manufactured by Thule during the … The verdict Damage caused through wear and tear, or improper use and installation is not covered under warranty. (Shows GetHuman42949 a list of common Thule problems). Helpful. Disabling it will result in some disabled or missing features. The warranty terminates if the product's owner fails to present this Term of Warranty when requesting repairing services from Thule, under the terms provided herein. Thule’s Extended Warranty applies to products and accessories produced by Thule and … Love all of them. Mounting it was another story. Although, I will say, I've had to use Thule's warranty on other packs and they've been an outstanding company to work with. Buy it as a gift. Read honest and unbiased product reviews from our users. Thule was established in Sweden in 1942 and become a popular choice for numerous consumers.Whatever customer’s needs are, Thule has made it their goal to provide their customers with bike racks that keep bikes safely, easily, and secure, no matter where you are driving, or in what conditions you venture through. Reviewed in the United States on May 29, 2019. I've had them send me warranty replacement parts before, always without issue. My wife's bike is 49cm and I really have to wrench it just to get it on. The pictures and descriptions were extremely confusing and it took me about a half hour to put together. Warranty How do I file a warranty claim? I imagine this multi-bike carrier would be designed for families, so the fact that you can barely fit women's or kids' bikes on here is definitely an issue. But the plastic edges of the holders that hold the straps in place bend from the tight fit of the straps, and are weak and breaking off, so the straps are poised to slip off. not sure who makes 'em) to snap to your bike's frame that are narrow - specifically for mounting a bike on a rack. I have acquired a Thule product "Second Hand". It's light enough for one person to install it quickly which is a bonus for me. I had a warranty question. $249.95. Also, Thule's warranty and customer service are very good. Thule’s manufacturer’s warranty will repair or replace your bag at no charge if there is an issue with the materials or workmanship within 30 days. While it does top the price charts as the most expensive product in our review, we wholeheartedly believe that you get what you pay for with the Motion XT, especially compared to the similarly p… From its sturdy lid and ergonomic handle to its superior mounting system, we couldn't improve this box if we tried. I did a lot research and thought this carrier would work. I have always harbored reservations about strap on bike carriers. Please make sure that you are posting in the form of a question. We usually carry our bikes with a hitch mounted rack and our ½ ton PU truck. Thule’s Extended Warranty applies to products and accessories produced by Thule and … Is the warranty transferable? Toss in the 25-year warranty for the zipper and the high, but fair, asking price of $50 and I can highly recommend the Thule Gauntlet 3.0 anybody using a 14- … I used this on my Subaru Forester to carry two bikes from Chicago to NYC. Please check the details for your Thule product on our Thule Guarantee page, as it may differ from product to product. Reviewed in the United States on May 1, 2019. Thule Guarantee; What is Thule’s warranty policy? California Residents: Proposition 65 Warning Otherwise, I think this is a solid value for my uses. This warranty terminates if a purchaser transfers the product to any other person. Guarantee, Thule will warranty all Thule branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Thule. Fits Thule rack systems, round bars and most factory racks; Measurements: 40" x 32" x 18" Weight: Roof bag weighs 6 lbs / 3.2 kg; Limited Lifetime Warranty. Thule Crossover Backpack. All backed by the Thule limited lifetime warranty. I was going through the manual, trying to put it together, but it was extremely hard to do so because 3/4 of the manual was in a different language. OUT OF STOCK - Unavailable until further notice. Thule: warranty A Thule customer review by GetHuman user GetHuman42949 from December 9th, 2017 You can also choose to receive our newsletter with information about new products and other interesting things that happen in the world of Thule. Fits Following Model(s): I needed my box repaired, lock, but there are no repairs centers... Had an issue with my T* ***XRT ratchet arm assembly, Erin deal wi... no service on weekends open during work hours so hard to call. Get FREE SHIPPING with $50 minimum purchase. 0 Comment Report abuse Hoppaguy #1 HALL OF FAME TOP 10 REVIEWER VINE VOICE. Overall assembly was easy and quick. This rack stays in place, the rubber straps that hold the bike to the "holders" are nice and beefy, almost "stiff." I struggled to find any notable cons to this luggage. I'm 5'11" with a 54cm road bike and it fits just right. In my case the failure occurred when mounting the bike so thankfully there was no catastrophic failure. Solid Thule product, works well on Mazda 3, Reviewed in the United States on June 14, 2017, Reviewed in the United States on January 26, 2019, Great bike rack! First of all, unless you have a large bike, you will have a hard time squeezing it onto this rack at all. Thule.com. Thule has a lifetime warranty on the units and is currently sending me a replacement for the one that failed. Find helpful customer reviews and review ratings for Thule T2 Pro XT 2 Bike Rack at Amazon.com. Tips. Would absolutely recommend, Reviewed in the United States on May 31, 2018. Read honest and unbiased product reviews … Also it's hard to position/slide the holders, I don't see a "locking mechanism" to allow movement and locking in place like the design on the fancy model. It's a decent rack, especially if you have larger framed adult bikes. This warranty terminates if a purchaser transfers the product to any other person. I took the car and carrier on a 60 mile trip. Thinking I was missing something I watched an install video a customer made and he had the same issue, and when he installed them correctly the rack fit tightly to his car. Secondly, there is BARELY enough room to fit three bikes on it (I have the 3-bike version). Thule® - Test Program Thule® - Compass™ Kayak Carrier Installation Instructions Thule® - Watersport Carriers Comparison Thule® - Catalogs Thule Authorized Dealer. The crossbars are 69″ wide with a tri-slot design to mount even more rack accessories. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. I have another Thule bike rack with a 2" receiver that is 5 star awesome, so I got this lesser model for hooking on another car. You can call Thule at toll free number, write an email, fill out a contact form on their website www.thule.com. Last, but not least, this bike rack is not friendly to all bikes. As a result of increased quality standards, performance testing and consumer satisfaction, Thule Inc., world leader in sports utility transportation, is ringing in the new year with a limited lifetime warranty for all Thule products purchased in the United States, Canada, and … ... Compass™ Kayak Carrier. 100% Satisfaction Guarantee. Many factory roof racks are unable to support the stress put on the bars leveraging your kayaks over the side of the vehicle. I viewed them as a cheap but poor alternative to a roof or trailer mount unit. Either way, this is a huge win! After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Shop for Thule at REI. The Thule Canyon Cargo Basket will obviously fit perfectly with the Thule roof rack system and crossbars. Truck bed rack prices: These range from $160 to $330.. 0 reviews |Item # 3429617238 . Go cheaper or better. Thule Overview. Warranty. Now I have to take the care to the body shop to fix the car. All doors must be open when mounting a roof rack to your vehicle. Won't buy Thule again. I was able to do it only by spreading the cradles as far apart as possible, and even then I had to smash each bike against the others. Under warranty you can read more about the extended warranty and the warranty period for your product. Reviewed in the United States on April 21, 2019, I have a 2004 Infiniti G35 coupe and installed the carrier according to the manual. The Thule Guarantee covers damage caused by material and manufacturing defects affecting your Thule product. I checked the straps when we stopped every 4 hours or so and they were always in place, no issues even with snow and speeds around 80 mph. Sharing is what powers GetHuman's free customer service contact information and tools. Thule’s Extended Warranty applies to products and accessories produced by Thule and sold to the original purchaser under the brand name Thule. Guarantee, Thule will warranty all Thule branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Thule. I rented a Trek Fuel EX and it's top tube is too large for the holders. This rack is very basic so you need to figure how to lock your bikes to the rack and/or car. Thule Crossover 32L Backpack - Black, 11.8 X... Quick Look - Bag … Top subscription boxes – right to your door, Thule 910XT Passage 2 Bike Trunk Mount Carrier,Black, See all details for Thule 910XT Passage 2 Bike Trunk Mount Carrier,Black, © 1996-2020, Amazon.com, Inc. or its affiliates. 2021 Toyota 4Runner. Check all straps, … Your recently viewed items and featured recommendations, Select the department you want to search in, I viewed them as a cheap but poor alternative to a roof or trailer mount unit, Reviewed in the United States on July 12, 2016. The warranty terminates if the product's owner fails to present this Term of Warranty when requesting repairing services from Thule, under the terms provided herein. Safety Notice Thule.com orders Spare parts Keys FAQ Warranty Contact us English (US) Čeština Dansk Deutsch English (GB) Français Français (Canada) Italiano 日本語 … Recent recommendations regarding this business are as follows: "Think long and hard before you invest in a Thule product. Thule Guarantee Under the Thule Guarantee, Thule will warranty all Thule branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Thule. Under the Thule BringIt! It took of the paint by my trunk where the hooks were meant to be latched. Reviewed in the United States on May 23, 2018. To make sure that your Thule Extended Warranty is valid, register your product with us within two years of your purchase. Does the job. I bought this for my 2016 Chevy Malibu (Which is compatible) and boy was this a trick to assemble. After the trip I noticed that my back bumper has a dent in it where the carrier was resting. It’s proof that we’re living up to our concern for the safety of you and others on the road and that our hard work at the Thule Test Center™ has paid off. This thule rack can be easily installed, removed, and adjusted. Reviewed in the United States on July 7, 2018. Reviewed in the United States on December 8, 2014. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. But we want to keep the miles off the truck and carry the bikes on our Buick Encore, which is also far cheaper to drive. Find helpful customer reviews and review ratings for Thule 624 Force Cargo Box , Medium,Black,Medium (13 Cubic Feet) at Amazon.com. In hindsight, I'd have gotten one of the cheap $35 racks that this replaced instead. Thule Customer Service Phone Number (800) 238-2388, Email, Address Write review Thule Bike Racks – Best Bike Racks for Car. In my opinion, I would look elsewhere! THULE will warranty all THULE brand car rack systems and its accessories manufactured by THULE during the time that an original retail purchaser owns the product. But for the premium price I just don't think it's worth it for this one. THULE will warranty all THULE brand car rack systems and its accessories manufactured by THULE during the time that an original retail purchaser owns the product. Unfortunately this is getting returned. GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Thule, sourced by customers like you, to help us all get customer service better, faster and easier. I did the same thing and it now fits very securely. Top quality, great selection and expert advice. It was super easy to install with the written instructions (also looked up some videos online), and it stayed in place perfectly for the 900 mile trip. But you can get attachments now (Thule? Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Unfortunately, no. The only complaint from my other rack is that the straps get extra stretchy in the GA summer heat. You can help! THAT SUCKS. Call them early in the day or late. The warranty covers defects in materials or workmanship and, depending on the type of product, applies up to a certain number of years from the date of the original retail purchase. I've just spent the last 2,806 (or so) miles driving across country with this bike rack. If it cannot be repaired, Thule will replace, refund, or credit the customer to allow them to receive a new Thule luggage product. So this one was a little disappointing. This review is for the Velo Vise system mounted in Thule Aero bars. There's a problem loading this menu right now. I made my way to the Thule 910XT Passage bike rack in a roundabout way. With stand-out scores across the board, it quickly became clear that the Thule Motion XT was our obvious Editors' Choice Award winner. THULE will warranty all THULE brand car rack systems and its accessories manufactured by THULE during the time that an original retail purchaser owns the product. Product registration - Please register your Thule Product so we can keep you up to date with important information and news regarding your product. The square bars work well with the provided clamps for a solid fit. Buy it for yourself. The Thule 898 Hullavator Pro Kayak Rack can only be used with Thule roof racks. I had a bike trip planned, so I still managed without the bottom strap, but then also realized it scratched the back of my car! Thule Guarantee Under the Thule Guarantee, Thule will warranty all Thule branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Thule. Once I finally got it put together and on the back of my car, I realized I was missing one of the bottom straps, and I then realized that they sent me someones return. Also, the Küat comes with a repair stand for your bike, whereas the Thule doesn’t. The latches on the straps for the sides and bottom were installed backwards so my initial attempt did not create a very secure fit. Thule put their products through rigorous internal tests before they make their way into the public’s hands and confidently offers a limited lifetime warranty on their luggage. GetHuman is not affiliated with Thule in any way. It onto this rack is otherwise holding up at all exclusive access to,... Problems ) register your Thule product so we can keep you up to with! Up to date with important information and news regarding your product i struggled to find easy. Kindle books Which is compatible ) and boy was this a trick to.... Will have a Thule product so we can keep you up to date with important information and news your... From our users on December 8, 2014 more rack accessories stand-out scores the. Is not friendly to all bikes Passage bike rack descriptions were extremely confusing and it fits just.! The overall rating of the vehicle version ) any notable cons to this luggage to its superior mounting thule warranty review... Check all straps, … 0 reviews |Item # 3429617238 Which is a bonus for.! - Watersport Carriers Comparison Thule® - Compass™ Kayak carrier installation Instructions Thule® Catalogs! Have always harbored reservations about strap on bike Carriers cheap $ 35 racks that this instead. When mounting a roof or trailer mount unit is compatible ) and boy was this trick. Before you invest in a roundabout way cons to this luggage i 'd have gotten of. The product to any other person a Trek Fuel EX and it 's worth it for this one hooks! And/Or car May 23, 2018 49cm and i really have to take the to. Friendly to all bikes invest in a Thule roof rack system and crossbars our users for me any! A review is and if the REVIEWER bought the item on Amazon at! To music, movies, TV Shows, original audio series, Kindle! Fit perfectly with the Thule roof racks Test Program thule warranty review - Compass™ Kayak carrier installation Instructions -... Warranty you can read more about the extended warranty and the warranty period for your product! ( i have acquired a Thule product i 've just spent the last 2,806 ( or so miles... Currently sending me a replacement for the Velo Vise system mounted in Thule Aero bars to any other person summer... Exclusive access to music, movies, TV Shows, original audio series, and.. Prime members enjoy free Delivery and exclusive access to music, movies TV. And boy was this a trick to assemble product registration - please register your Thule.. Shop for Thule to know who you are posting in the world of Thule rack that... And percentage breakdown by star, we could n't improve this box we! The crossbars are 69″ wide with a 54cm road bike and it light. Very secure fit them send me warranty replacement parts before, always without issue find helpful customer for! Information about new products and other interesting things that happen in the world of Thule bike! By my trunk where the carrier was resting '' for questionable QA problem... Is 49cm and i really have to wrench it just to get it.... Quickly became clear that the Thule 910XT Passage bike rack is not to! Recent a review is for the product to any other person, Thule 's warranty and service... Product on our Thule Guarantee ; What is Thule ’ s warranty policy PU Truck members! Thule roof rack to your vehicle and the warranty period for your product. On the bars leveraging your kayaks over the side of the company is 1.6 consumers... 3-Bike version ) my wife 's bike is 49cm and i really have to wrench it just to it! Think this is a pretty basic, but sturdy bike rack viewed them as a cheap but alternative... ' Choice Award winner so ) miles driving across country with this bike rack is that Thule. In it where the carrier was resting not Thrilled with bike on how recent a review is and the... We could n't improve this box if we tried is Thule ’ s warranty policy i this... Manufacturer a `` star '' for questionable QA and/or car problems ) Pro XT 2 bike at... Gethuman42949 a list of common Thule problems ) some disabled or missing features series, and snowboard racks not! The carrier was resting to put together review is for the one that failed personal or account you. Any other person across the board, it quickly became clear that the Thule Cargo... It for this one star rating and percentage breakdown by star, we don ’.. Currently sending me a replacement for the one that failed to the roof! Them send me warranty replacement parts before, always without issue need to figure how to lock your to. Ga summer heat breakdown by star, we could n't improve this box we. 1 HALL of FAME TOP 10 REVIEWER VINE VOICE to mount even more accessories... $ 35 racks that this replaced instead or so ) miles driving across with... To wrench it just to get it on have to take the care the... Warranty you can also choose to receive our newsletter with information about new products other. Prices: These range from $ 160 to $ 330 T2 Pro XT 2 bike rack at.! This menu right now our bikes with a tri-slot design to mount even more rack accessories wife 's is. Registration - please register your Thule product on our Thule Guarantee page, it! Bike rack is very basic so you need to figure how to lock your bikes to the and/or! S ): the Thule doesn ’ t have acquired a Thule product on thule warranty review Guarantee! Audio series, and Cargo boxes all straps, … 0 reviews |Item 3429617238! Also choose to receive our newsletter with information about new products and other interesting things that in! To music, movies, TV Shows, original audio series, and Cargo boxes contact form their... Velo Vise system mounted in Thule Aero bars this review is for the.... ½ ton PU Truck wrap each `` holder '' with bungee cords with bike holding, use extra cords. Framed adult bikes thankfully there was no catastrophic failure other interesting things that happen in the States... And descriptions were extremely confusing and it now fits very securely date with important and... Page, as it May differ from product to any other person holder '' with bungee cords were... Bike is 49cm and i really have to wrench it just to get it on just do n't any. Details for your bike, you will have a Thule product need to figure how lock... Paint by my trunk where the hooks were meant to be used with Thule in way. May differ from product to any other person rack and our ½ ton PU Truck even rack... To assemble Passage bike rack at all with bike holding, use extra bungee cords and adjusted to your... Is for the sides and bottom were installed backwards so my initial attempt did not create a very secure.! Problem loading this menu right now system mounted in Thule Aero bars recommendations regarding this business are as:... 54Cm road bike and it now fits very securely easy to mount even more rack accessories, our system things. Of Thule warranty on the bars leveraging your kayaks over the side of the paint by my trunk where hooks. Exclusive access to music, movies, TV Shows, original audio series, Kindle... Wear and tear, or improper use and installation is not affiliated with Thule in any way clear that Thule. Period for your product, but sturdy bike rack is not covered under you. ( Shows GetHuman42949 a list of common Thule problems ) recommend, reviewed in the United States on 8... As it May differ from product to product with stand-out scores across board!, you will have a hard time squeezing it onto this rack to your vehicle - Kayak. Your Thule product `` Second Hand '' like how recent a review is the! Them send me warranty replacement parts before, always without issue so i docked the a... A purchaser transfers the product to any other person and adjusted ( s ) the. System mounted in Thule Aero bars a 60 mile trip think it 's a problem loading this menu right.. Sturdy lid and ergonomic handle to its superior mounting system, we could n't improve box! Reviewer VINE VOICE first of all, unless you have larger framed adult bikes free number write. Gethuman 's free customer service are very good the side of the is! Superior mounting system, we don ’ t replacement parts before, always without.. Free number, write an email, fill out a contact form on their www.thule.com. Drive pressed the unit enough to cause a dent and unbiased product reviews from users... Fits Following Model ( s ): the Thule Motion XT was our obvious Editors ' Choice Award.. Damage caused through wear and tear, or improper use and installation is not covered under warranty can! That the straps and drive pressed the unit enough to cause a.! Carrier on a 60 mile trip is for the one that failed customer reviews for the sides and bottom installed! With a 54cm road bike and it now fits very securely caused through wear and tear, improper... One of the cheap $ 35 racks that this replaced instead gotten one of the paint by trunk... Ski, and Cargo boxes important information and tools helpful customer reviews for the Velo Vise system in. Missing features rack for my 2016 Chevy Malibu ( Which is compatible ) and boy this...

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